Main purpose of the job / Mission岗位 / 任务 目标
Support sales managers on IB and commercial data analysis and insights, own Lead Management and Customer Segmentation process in Service division, manage the leads pipeline through in-depth IB analysis and support service division manager to drive and optimize the process and conversions.
Key Task
- Own, implement and manage the Lead Management Process for China Service division.
- Execute customer segmentation together with sales managers. Applying tools and guidelines provided centrally to identify the key opportunities in the market.
- OneCRM service business owner and superuser.
- Support organization in fostering correct and consistent use of OneCRM.
- Ensure data quality and consistency.
- Collect, prioritize and share local business needs/requirements. - Support business managers to analyze commercial data across relevant databases
- Supporting the development of global dashboards
- Responsibility for mapping and fulfilling data-analysis and dashboards needs. - Support on annual business planning process and handshake reviews.
Competencies, experience and attitudes to do the job 岗位所需技能、经验及态度
Knowledge:
- B.A. or master degree in data analyst / or Finance / Economy / engineering
- At least 5 years of fulltime working experience in business analysis or relevant experience with demonstrated analytical capability
Skills:
- Passionate about working with complex datasets and ability to translate date into actionable insights to support strategic decisions
- Capable with end-to end analytics development experience in data mining, data analytics, business analysis advanced working knowledge of data retrieving and processing
- Good business acumen, to drive the opportunities into actions together with business team
- Strong knowledge on MS Office tools, proficiency in excel and data visualization tools (e.g. Power BI, Tableau, etc)
- Experience in CRM and leads management
- Proven problem-solving skills, able to work independently under pressure and deliver high quality results
- Proactive personality and good communication skills
Motivation:
Is driven by achieving results.
Key relationships重要工作关系
Internal内部协调关系：marketing manager, division manager, BU managers, sales team, customer support team, central organization, operations, communications, and other functions
External外部协调关系： customers, consulting agency
Responsibilities 责任对象
Directly responsible for 直接责任对象 / 直接上级: Head of marketing, North East Asia
Indirectly responsible for 间接责任对象 / 间接上级: VP, Service Division, China
Please send your CV to 简历请发送至：TA.China@alfalaval.com